We understand that having a new well drilled is not an everyday event for our customers.  We always welcome your questions.  If on an occasion we can not give you an answer, we most certainly will work on finding someone who can.

The first step to your new well is of course, make the call.  If you are having a problem with your well or if you need a new well, we will help you with that.  Some basic information is needed from you like your name, address and phone number. 

Before anyone is sent to your house, your existing well (if you are repairing or replacing) is researched as well as the neighborhood.  This is done through well records that since 1962, had to be filed by drillers with the local and state health departments.  The records give all the information about your well.  In the event your well is not recorded, then we look at the surrounding wells in your area.  We will also use this information to get an idea of how deep the wells are as well as how much water the wells produce, or if there is salt water in the area.  In the event that the wells are low producers or salty, then a gravel well instead of a rock well is considered.

If a new well is needed, when someone comes to your place, they will try to figure out an appropriate place to put your new well.  You should know where your sewer or septic lines are.  From the sewer, a well has to be 10 feet away and septic is 50 feet.  Most generally, approximately 5 to 10 feet from where your existing well is will be where the new one goes also.  If you want it elsewhere, a favorite tree is in the way or isolation distances can't be met, another spot will be selected.

A well permit is required for all wells drilled in the State of Michigan.  You are responsible for getting the permit.  The phone numbers and addresses to your local health department can be found on the Contacts page of this site.

We have all yards "staked" by Miss Dig.  Someone will come out and put flags or paint your yard for all underground utilities, gas, phone, cable and occassionally sewer.   

The actual process of your new well takes about two days.  Usually, it takes one day to drill the well and the following day the pump and tank will be installed.  Then you will be all ready to use your new well.

A couple things you also need to know.  First, all wells have been cholorinated.  This is to kill all bacterial from the drilling process as well as any bacterial in your plumbing.  Second, you have to take a water sample.  In some counties, the local health departments will do this for you.  In others, you are responsible for taking the sample.  Each county will let you know their policy.  Third, we will send you a water well log.  This is a record of everything you need to know about your new well.

One of our primary goals is to treat people like we want to be treated.  We strive to be courteous and cooperattive.  Our customers are special to us.  We look forward to meeting new people and hearing their stories.  It's the highlight of our day.